Forrester report on Community Platforms

January 14, 2009

Lots of good stuff here – my highlights:

  • The POST methodology puts the focus in the right place – and technology in the proper, supporting role.
  • “[B]rands seek solution partners–not technologists”: Solutions partners must be more than just out-sourced technology providers.
  • See the short list of 9 vendors as well as the long list of vendors Forrester compiled
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